Letting Policy: Covid 19

The Government is permitting self-catering cottages to re-open in July.
We will hope to open the bungalow, Chyancrowse from July 4th and Chyandaunce from July 11th
If, after opening, there is a spike in infections and the government requires holiday cottages to close down again, your deposit would be returned.
We recommend that you take out holiday insurance in case you yourselves fall ill before your holiday and wish to cancel.

The safety of our guests and of Sue, who looks after the house, is our priority. For this reason:

  1. We shall create a week's gap between lettings. In this way the house will be aired for 3 days after the bedding has been stripped. It will then be thoroughly cleaned and then left empty for 3 further days.
  2. A small bottle of hand gel will be left by the welcome tray for your use.
  3. An anti-bacterial hand soap will be left in the bathroom and the shower room for your use.
  4. Linen will be washed at above normal temperatures.
  5. Pillow and mattress protectors will be washed before each letting.
  6. All kitchen surfaces will be cleaned with a product containing bleach.

So, we shall be doing our utmost to keep you safe in our premises. However, we cannot guarantee your safety, or take any responsibility, if you should fall ill.

Government guidelines must be followed at all times. This will help to keep you safe, prevent an upsurge in cases in Cornwall, and be appreciated by Cornwall's permanent residents.

If you do develop Covid 19 symptoms, you must immediately ask for a test and contact the health authorities. You must also contact myself straight away, as it may affect the bookings of future guests. If you test positive you, and others staying in the property, should follow the relevant government advice at the time you become ill. Note that if this involves you staying in the property beyond the dates of your booking, this period will be charged accordingly, based on the weekly/ daily rate at the time of year (see charges). This is because your extended residence will lead to the cancellation of subsequent bookings.

If you are interested in booking either Chyandaunce or Chyancrowse, you are very welcome to book in the usual way, via the booking form.

We shall be delighted to welcome visitors again to Chyandaunce and Chyancrowse, and wish everyone a safe and enjoyable holiday.